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  • Job ID:

    Job-1845

  • Job Title:

    Sr. ServiceNow Lead / Architect

  • Location:

    Main cities, India or Mexico

  • Duration:

    FTE

  • Job Description:

    Position: Sr. ServiceNow Lead / Architect

    Start Date: Immediate

    Location: Any of the main cities, Offshore or nearshore

    Key Skills: CSM, ITSM, HRSD, CMD

    Employment Type: Only FTE (Fulltime)

    Support hours: IST & Overlapping hours if PST (till 12.30 am IST)

     

    • Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)
    • Must have done multiple end-to-end, full life cycle implementations modules CSM, ITSM, HRSD, CMD
    • Support ServiceNow Application Users
    • ServiceNow system support including Production and Sandbox environments
    • Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
    • ITSM, CSM, HRSD, Portal, Automation
    • Reports and Dashboard
    • Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.
    • ServiceNow Release upgrade testing
    • ServiceNow Application security administration
    • User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
    • Must have excellent communication and presentation skills
    • Must have a pleasant attitude, be a team player

     

     

    Thank you

    Preethi Madhusudhanan

    Director of Talent Acquisition

    Cell: +1 (925) 918-3725

    Email: pmadhusudhanan@us-buxton.com

    Buxton Consulting, WRMSDC Certified MBE

    https://www.linkedin.com/in/preethi-madhusudhanan/

  • Job Type:

    FTE

 

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