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The SuccessFactors Senior Business Analyst partners with corporate and segment HR directors and their teams to ensure effective use and operation of the global SAP SuccessFactors environment.
 

 

• Configure and maintain the SAP SuccessFactors system (Employee Central, Recruiting and Onboarding, Succession and Development, Learning, Performance and Goals, Calibration, and Compensation are currently in use)
• Coordinate semiannual upgrade and maintenance activities, especially around regression testing, with the human resources and information technology departments
• Manage projects and process improvement activities to facilitate continuous improvement and continued maturation of the SuccessFactors platform at the client.
• Maintain awareness of SAP’s roadmap for SuccessFactors and socialize it within the human resources and information technology departments
• Provide production support, including researching and resolving issues escalated from the service delivery team(s)
• Generates reports and queries using the SAP SuccessFactors report center tools, and assists the Data and Analytics team with the integration of SuccessFactors data into the enterprise data warehouse
• Creates end-user documentation, guidelines, and training materials
• May assist with other HxM systems, including Kronos Workforce Dimensions (time and attendance) and payroll systems

 

• BS/BA or equivalent experience; a degree in Management Information Systems, Computer Science, or Business Administration is preferred
• 2-4 years of experience working on HR information systems with a focus on SAP SuccessFactors
• Strong understanding of SAP SuccessFactors’ core platform capabilities and limitations
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, dynamic environment
• Effective written and oral communication skills
• Experience working closely with business stakeholders
• Experience integrating SuccessFactors with 3rd-party systems (i.e. payroll) is desired